SESSION 1: CIO PANEL ROUNDTABLE DEBATE
The industry’s best, brightest and most influential minds offer leading insights on the airport of the future.
SMART technologies and innovations are revolutionizing the way passengers and air based commerce move around the globe.
SMART Airport Technology
What does the airport of the future look like?
The Digital Grid - The airport’s nervous system, touching and managing every point of interaction.
Enabling all airport stakeholders, airlines, security, operations, concessionaires, and other service providers to benefit from innovation
Facilitating and transforming the “Passenger Experience
Rise of the Machines -AI, Block Chain, Machine Learning & Robotics
Is Data the new Oil?
Moderator: Dom Nessi, Chief Information Officer, Aerotech Partners
Diego Ferrer, Managing Deputy Commissioner, IT & Telecommunications, Chicago Department of Aviation
Jerry Schwinghammer, Assistant Aviation Director of Technology, Charlotte Douglas International Airport (CLT)
Aura Moore, Deputy Executive Director Chief Information Officer, Los Angeles World Airports (LAWA) *
Maurice Jenkins, Director, Information Systems & Telecommunications, Miami International Airport *
SESSION 2: SMART CONNECTED AIRPORTS
What are the key infrastructure demands and system flexibility behind airport operational efficiency and the passenger experience?
What are the key technologies and services needed, what are the priorities versus investment?
Future Trends in Terminal Technologies:
Next generation & Disruptive tech
Baggage/ Bag Drop Solutions Self Service Self-Tagging
Digital Airports
Maximising non-aeronautical revenues through Technology and innovation.
Intelligent Connected Devices
Moderator: Dom Nessi, Chief Information Officer, Aerotech Partners
Rick Belliott, Director of Innovation, San Diego County Regional Airport Authority
Marcus Sessions, Vice President, Information Technology Services, Tampa International Airport
Traci Bednard, Vice President, Digital & Corporate Communications, Edmonton International Airport
Michael Healey, Executive Manager, Vanderlande
Richard Cope, Chief Executive Officer, NanoLumens
Jordan Cicoria, Managing Director, Aerium Analytics
SESSION 3: DELIVERING A UNIQUE CUSTOMER CENTRIC EXPERIENCE
As technology becomes part of our daily lives, what are the modern passengers expectations and the industry response?
How are airports and key partners embracing innovation and SMART solutions?
Embracing a customer service culture
Moderator: Dom Nessi, Chief Information Officer, Aerotech Partners
Karen Ellis, Chief Customer Experience Officer, San Antonio International Airport
Wendi Orlando, Senior Manager Customer Relations, Cincinnati / Northern Kentucky International Airport (CVG)
Steve Gonzalez, Head of Major Projects, KONE
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