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τίτλος : Lowest number of passengers bumped off by airlines last year
Σύνδεσμος : Lowest number of passengers bumped off by airlines last year

Lowest number of passengers bumped off by airlines last year

Following the high-profile incident of a passenger getting thrown off a plane, airlines bumped a record low number of passengers last year, according to a Transportation Department report Thursday.

 

According to reports from various airlines, only 0.34 passengers out of every 10,000 were involuntarily denied boarding, which was the lowest rate since the Bureau of Transportation Statistics began tracking in 1995. The previous low for the dozen airlines that report their bumping was a 0.62 in 2016, according to the department’s Air Travel Consumer Report.

 

The lowest rates were at Delta Air Lines with a rate of 0.05 passengers denied boarding, or 689 out of 132 million enplaned, according to the report. Hawaiian Airlines had a 0.09 rate and United Airlines had a 0.23 rate.

 

Airlines began boosting compensation, to coax flexible passengers off overbooked flights, and tinkered with urging passengers to change plans days before full flights.

 

The carriers with the highest bumping rates were Spirit Airlines with a rate of 0.82 passengers per 10,000, Frontier Airlines with a rate of 0.57 and ExpressJet Airlines with a rate of 0.54.

 

In other airline service, carriers had 2.46 reports of mishandled bags for every 1,000 passengers last year, which was down from 2.7 in 2016.

 

Airlines cancelled 1.2% of their domestic flights in December, an improvement from 1.6% for the same month a year earlier, but not as good as 0.3% in November.

 

Delta, which typically prides itself on its completion rate, with 2.9% of flights canceled in December. ExpressJet and SkyWest also had higher rates of cancellations.

 

But United, JetBlue and Virgin America cancelled the lowest rates of flights.

 

Flights arrived within 15 minutes of their schedules 80.3% of the time in December, which was better than the 75.6% rate for the same month a year earlier, but not as good as the 88.3% rate in November.

 

However, according to the report, the most punctual airlines were United, Delta and Alaska, according to the report. The least punctual were JetBlue, Frontier and ExpressJet.

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